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PRIVACY CENTER

Your account. Your choice.

Request account & data deletion

You can request deletion of your Yinso AI account and associated personal data here. You do not need to sign in or reinstall the app.

How to make a request

  1. Identify your account

    Enter the phone number or email address linked to your account in the form below.

  2. Send your deletion request

    Check the confirmation box and submit the form on this page. No reason for leaving is required.

  3. Verification & processing

    To protect your account, we may verify account ownership. We will verify and process your request within 7 working days and send the result to your contact.

Request deletion

Submit your request below — no sign-in or app required. We only need the phone number or email linked to your account.

Prefer email? Send your request to our privacy team with the address and template below.

Compose deletion request

Opens your email app. Complete and send the email to make your request. Clicking this button does not submit a request or delete your account.

View email template

Send your request to

yinshume888@gmail.com

Email subject

Yinso AI — Account and data deletion request

Hello Yinso AI team, I request deletion of my Yinso AI account and associated personal data. Account email or phone number (include country code): [Enter your account identifier here] Please let me know how to verify account ownership, when deletion will be completed, and whether any data must be retained, including the reason and retention period. Thank you.

Never send your password, verification codes or payment card details.

What happens to your data?

Account & associated data

Your request covers account information (such as email, phone number and login credentials), created works and related personal data. Our Privacy Policy provides for deletion or anonymization, except where retention is required by law or necessary for disputes or legal obligations.

Data that may be retained

Necessary order and transaction records, and information required for disputes or legal obligations, may be retained for the applicable statutory period. The period depends on the relevant legal requirement; our current Privacy Policy does not specify a single fixed duration.

Account closure is permanent

Once your account is closed, you cannot retrieve its content or information. Save or download any works you want to keep before proceeding.